Login Failed

[Skasi]

"A different username was already registered from this computer + password was incorrect. You may change the username (blablabla) blablabla"

I want to login with my own account, but I can't just because my brother wanted to test this game. I have already reinstalled this game after trying to delete everything out of the registry, but still can't login.

So what do I have to do? And how does the game still know, that there was another account? (is there anything in the registry without the name "theuniverse" in it? if so, then I want to know it )

and btw: Hiho!

[PomBomb]

"A different username was already registered from this computer + password was incorrect. You may change the username (blablabla) blablabla"

I want to login with my own account, but I can't just because my brother wanted to test this game. I have already reinstalled this game after trying to delete everything out of the registry, but still can't login.

So what do I have to do? And how does the game still know, that there was another account? (is there anything in the registry without the name "theuniverse" in it? if so, then I want to know it )

and btw: Hiho!

I got the same thing. but instead of that i got DazedAndConfused. and i cant change name.
''Galaxy connection failed because your password did not match the one on the galaxy server.''


HOW CAN I MAKE A NEW ACCOUNT?

[morbydvisns]

the galaxy user database logs by IP I believe. Alot of crazy things happen when you create a second account on the same computer. I know, its impossible to know how these things work when your new. There is a notice not to change the login name. Perhaps something else than saying its considered cheating should be there (assuming people read this, anyway), to say even if you reinstall and change this information, it will cause major complications in future gameplay or something.

the only thing you can really do is ask the login/galaxy name you intend not to you be removed and wait patiently for the powers that be can remove them.

[Skasi]

great so that does mean, that this game does not want me to play? "what a great game" I think.. and so it shall be

[morbydvisns]

its not that it doesnt want you to play.. its that it didnt want a second account created from the same computer/location.

if 'theuniverse' is the accnt that needs wiped, a game admin can do so. They do have work and lives and such, so it may take a day or few sometimes for these things to happen.

[Skasi]

Well it's just this: I don't want any account to be deleted!

edit: oh and by the way: the game does not log the IP, because else I could easily create another account

[Fooli]

The game does log the IP. To fix this, we need to know your account details and those of your brother. Mail me the details: fooli atthe universal dotnet, and make sure you say "the universal" in the subject or it'll get binned as spam. I need the username and ideally the registered email addresses of the accounts in question.

f

[Skasi]

if it logs the IP, then I should be able to create a new account every day
well, I'm gonna send this email