**NEED EMERGENCY ASSISTANCE!!**

Kona123 · Post by **Kona123** » Fri Mar 16, 2007 7:21 pm

Omm, if a mod could help, thanks.

I just deleted the The Universal files from my computer (it was messing up), so I just downloaded it again, but I dont see an option to log in. Is it possible to log in after the games deleted from your computer? I really hope not.. Does the server automaticly deleat your account?

Mishka · Post by **Mishka** » Fri Mar 16, 2007 7:49 pm

Not really, if you downloaded the game again and reinstalled it the survey screen should come up, there you should put the same username you had before, password, in game name ect..... and you will come up with everything you had before.

Kona123 · Post by **Kona123** » Fri Mar 16, 2007 7:55 pm

Oh, so instead of filling out the whole form just the username and pas?

fhko · Post by **fhko** » Fri Mar 16, 2007 8:07 pm

Still need to fill out entire form...but if you fill it out with the info for your original accout it should recognize you...and take you back to where you left off...

Kona123 · Post by **Kona123** » Fri Mar 16, 2007 8:08 pm

Okay, I filled it out and im were I was, but is there different servers? because my friend says hes near Zion but I dont see him

fhko · Post by **fhko** » Fri Mar 16, 2007 8:13 pm

Theres only one galaxy server...if you don't see him its because of the game's general glitchyness...might try warping out then back into that star system...

Kona123 · Post by **Kona123** » Fri Mar 16, 2007 8:23 pm

Wel, I fixed that problem, but I have another, I cant go to planets, it says-

Your password did not match that recorded to server
Either you enterd the wrong password or the nickname you chose has already been used by someone elts on this world

Can someone help?

Kona123 · Post by **Kona123** » Fri Mar 16, 2007 8:38 pm

But that only happens on the worlds iv been to before...and those worlds are the worlds I like..can someone pleeeease help

fhko · Post by **fhko** » Fri Mar 16, 2007 8:52 pm

I think it has to do with some of the files you lost in the deletion...I believe the world owners have to clear your world account's password or something before you can get in again...

zaroba · Post by **zaroba** » Fri Mar 16, 2007 9:17 pm

happens if you chosea different password in space.
but then, it shoulden't have let you in with your account, unless you picked a different username/ingame name and its already in use on the world.

Kona123 · Post by **Kona123** » Fri Mar 16, 2007 9:29 pm

Wait a sec...ohhhh! I think I used only Kona as my nickname. Should I delete it again, then download it and try that?

fhko · Post by **fhko** » Fri Mar 16, 2007 11:18 pm

you don't have to keep downloading it...the game comes with an uninstall program...you should then be able to reinstall with your most recently downloaded install application you already have...