Having problems

[Mishka]

Hi! I'm new to this game. I saw a vid of it on youtube and got exited. I really want to play but I can't I run it and it loads saying "initialising" but then a popup comes up saying:

" Could not connect to galaxy- no response"
"Either the galaxy is not currently online or the
internet conecton is not available. Check your conection or try later."

Then another popup comes up with the Andromeda galaxy and telling be that the main galaxy is not available. But Andromeda doesn't respond. Is anyone else having this problem?? Did I do something wrong?? I am so desperate to play the game and this happens.

Cheers.

Mishka.

[Fooli]

Hi Mishka,

Our first YouTube visitor? Well, mebbe....

Anyway: there's nothing wrong with the galaxy server at the moment. If you can't connect to it, it's most likely a firewall problem at your end. Make sure you allow the game client to have in/out access thru your firewall. Other than that.. um... I dunno.

I'd like to give you more comprehensive advice but I can't: it's christmas, therefore the dev team is drunk :)

f

[Simos]

Hi!I am having exactly the same problem.I have my firewall set to allow any activity of it with no luck....any suggestions?

[Mishka]

lol coudnt you create a new topic, this was the first topic I created here, when I was new.

[lucifer1101]

no he should post here because its still relavent to what hes talking about and it reduces spam!

[mrsoden2]

Having the same exact Problem!

Mine goes to Transfering Galaxy Item Details...
Than freezes

What do we do to fix this!

[Xorgen]

I have strange behavior - never can connect at first attempt. I have to do exactly three attempts, always. Have to close the client completely and restart it two times, then it starts right away.

Don't know why this happens, but maybe because I am connecting from under a firewall.