i cant start the universal?

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Obselete_Cheat
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Joined: Fri Aug 05, 2005 1:20 am

i cant start the universal?

Post by Obselete_Cheat »

i've played the universal before. but recently, it has stopped working for my computer.
it says initializing, for about 20 seconds but it is slow sometimes so that isnt way out of the ordinary.
but after about 20 seconds of "initializing", i get the "can not connect to the galaxy" message. can somebody help me please?

uhh mit?
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zaroba
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Post by zaroba »

firewall blocking the game?
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Mit
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Post by Mit »

have you tried a full clean install? Delete the entire folder, and re-install from scratch. (Dont forget to use the same username and password).
If you've tried that and it still a problem lemme know and we'll look further into it.
Obselete_Cheat
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Joined: Fri Aug 05, 2005 1:20 am

Post by Obselete_Cheat »

yeah, i've tried that.
the thing is, it doesnt even get to the part where u put in username and password.
it just stops when it says initializing.
would a router cause a problem like this?

'edit'

guys?
ugh......how long do u need to wait for a post around here?
if only this were gamespot...
Siddhartha
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Joined: Sun Aug 06, 2006 5:30 am

Hi I'm new....

Post by Siddhartha »

Hi I'm new to the game and I'm havin the same problem as Obsolete.. I can't connect to the Andromeda Galaxy. It says it's not responding... Is there something I should do???
woodwalker
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Post by woodwalker »

hey.
i´ve got the same problem!! sombody knows what´s going on there, or can help us??
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Mit
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Post by Mit »

mmm... sorry for the delay responding here.. ive not been having any problems connecting to the gal recently, so dont really know why itd be different for you. Firewalls and routers could be an issue, but if you're generally able to play online games you should be able to connect to the galaxy without problems. Are you able to play other online games?

After the 'cant connect to galaxy message' does a dialog pop up with 'Andromeda' written in it? If so, does leaving the window open for a while change the status of the 'Andromeda' server at all?
woodwalker
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Post by woodwalker »

after the massage pops up a window within there´s written andromeda. somtimes the status is "checking" or "not responding".
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zaroba
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Post by zaroba »

try going to the file menu, hitting reset server addresses, and then highlighting Andromeda and hitting connect?
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