Help me please Zaroba

[Darg91]

I had a character named Mandis on your world Zoric and I had to reformat my hardrive and I had to make a new account and I named it the same name(Mandis) and now when I try to enter your world it says that my password that you have doesnt match or someone on the world has the same name as me. Can you please delete the Mandis that is currently on your world so I can come back on. Thank You