Can't remember password | Game Bug ?

revenger33 · Post by **revenger33** » Sat Jun 28, 2008 8:04 am

Hello.
I played The Universal a few years ago and I came back yesterday.
It's been few years so I figured my good ol' account was wiped.
So I tried creating a new account with the same Username and E-Mail.
The game "told" me that the account exists and asks me for it's password.
I tried all the passwords I've ever used, none of them worked. Maybe someone else created an account with that username ? ( What's the chance of that happening ? )
So I uninstalled the game, installed it again and tried to register another account with different charactername,username,password and e-mail. Didn't work, the game "insisted" that I log in on my old account which doesn't work at all.
So the last thing for me to do right now would be asking your help, and here I am.
Just in case, my e-mail is revenger332001@yahoo.com, my account was registered on this e-mail. I don't mind having a new account but the game doesn't allow me. If there's anything you can do, I'd appreciate any help.

Edit: My galaxy username is/was revenger33.

Thanks,
Revenger

Post by **Fooli** » Sat Jun 28, 2008 8:08 am

What's your galaxy username?
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revenger33 · Post by **revenger33** » Sat Jun 28, 2008 8:40 am

I'm starting to think that edit is a bit useless so ...
My galaxy username is/was revenger33

Post by **Fooli** » Sat Jun 28, 2008 8:50 am

Hmm. Well there is a revenger33 active in the galaxy; someone's logged in with that username (very recently) and has bought stuff. Clearly that isn't you if you can't actually log in. The email associated with that account is also different. Looks to me like it's someone else.

Try deleting the tractor.cfx file in your theuniversal/clients folder, then log in again. It'll ask you to set up a new account; you'll need to do so with a different name, obviously.

If your old username was different, btw, tell me what it was and i'll have a quick search for that too. Chances are it's long gone but you never know.
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revenger33 · Post by **revenger33** » Sat Jun 28, 2008 9:05 am

Strange, everywhere I've ever been the username "revenger33" was never taken.
Anyway, thanks for the help so far, but there still is a problem.
I mentioned in my first post that the game "insists" that I log in with revenger33.

"A different username was already registered from this computer + your password was incorrect. You may change the username ( if necessary ) but you must enter the correct password to login "

I can't create a new account. That's about the reason I posted here.
Again, as I said above, I doesn't bother me at all having a new account.

Post by **Fooli** » Sat Jun 28, 2008 11:22 am

Try now.
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revenger33 · Post by **revenger33** » Sat Jun 28, 2008 2:30 pm

It works, thank you very much, for both fixing it and answering so fast.