new guy

ianmac1 · Post by **ianmac1** » Thu Dec 06, 2007 9:38 pm

Hi, I am new here and this game sounds like alot of fun but I can't seem to get it to work.
I need some help, is eny body willing to help me get it up and runing?

P.S. sorry for eny noobishnish

Mishka · Post by **Mishka** » Thu Dec 06, 2007 9:50 pm

Hello there, welcome to the game. What is the problem you encounter? Remember to check your firewall, it must let the game to connect to the net.

ianmac1 · Post by **ianmac1** » Thu Dec 06, 2007 9:53 pm

I think that my router might be blocking me. All I know is my firewall is ok. Whats the port number so I can make it trusted?
nice vid by the way

Post by **Fooli** » Thu Dec 06, 2007 10:03 pm

Which firewall you running?

You shouldn't really need to open a specific port for the game... just make sure the client has got full access, inbound and outbound, for TCP and UDP traffic.

Only thing I can think of (in a slightly drunken state) is that you're running the game from somewhere on a network (ie not a pc with a direct connection) and maybe you need to set up NAT or something..

f

ianmac1 · Post by **ianmac1** » Thu Dec 06, 2007 10:05 pm

I'm behind a DSL gateway.
How do I chech if the client has full access
ZONE, Windows and AVG

Post by **Fooli** » Thu Dec 06, 2007 10:08 pm

You have three firewalls? Heh ;)

I dunno. I run the game and access the net via a router; all I needed to do was sort permissions on the router for this PC, and configure my local firewall (zone alarm) to allow traffic from the game.

If you've got access to the gateway you'll probably want to have a look there to see what's what.

f

ianmac1 · Post by **ianmac1** » Thu Dec 06, 2007 10:18 pm

I'm pritty shere it's the gateway, I'll have my brother look at it.

ianmac1 · Post by **ianmac1** » Thu Dec 06, 2007 10:19 pm

whats the IP addres/site so I can make it trusted and wats the port number so I can make that trusted too?

Mishka · Post by **Mishka** » Thu Dec 06, 2007 10:37 pm

Do you get something like this:

ianmac1 · Post by **ianmac1** » Thu Dec 06, 2007 11:25 pm

this

than this

Post by **Fooli** » Thu Dec 06, 2007 11:32 pm

That's a firewall problem, either software (PC firewall) or hardware (router firewall). Basically the game can't see the galaxy. As above... no special settings are normally required - the game just needs full access to the net. You'll need to investigate your software & router (gateway, whatever) settings to fix it.

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ianmac1 · Post by **ianmac1** » Thu Dec 06, 2007 11:51 pm

thanks

ianmac1 · Post by **ianmac1** » Fri Dec 07, 2007 4:51 am

whats the IP address that I need to make this trusted by ZoneAlarml?

lensman · Post by **lensman** » Fri Dec 07, 2007 7:01 am

This happens each time I re install the game. All I do is click Don't Connect. Wait for welcome screen then - Exit or F12.
Click deck top icon keep doing this untill I can log on to where I was last.
Some times there is a bad connection or the game server is not on line. This has something to do with the phone line. Worst case is copper line. Plus too many people using the section of line your on. Or just too many people using the net at once. Just keep at it.

UP Date: Was running late when I did the above.
When you see the welcome screen, you should see continue game. If you do not then exit or F12 and keep clicking your deck top icon untill you can log in. THere are times when you can not access the internet by land line or DSL. I use DSL and is 650 Kms from the cost or 750 Kms from Perth.

Post by **Magicfinger** » Fri Dec 07, 2007 8:52 am

ianmac1 wrote:whats the IP address that I need to make this trusted by ZoneAlarml?

because of the fact that the game doesnt use a singular IP address (distributed servers etc..) you need to make theuniversal a trusted application as opposed to a specif IP address being trusted.

ianmac1 · Post by **ianmac1** » Fri Dec 07, 2007 7:56 pm

ok it still is not working

Mishka · Post by **Mishka** » Fri Dec 07, 2007 9:06 pm

ianmac1 wrote:ok it still is not working

it's clearly a problem with the firewall, that's the route of the prob, it's s shame that you can't solve this, you seem like you can be an exelent player.

Gavinbaisk · Post by **Gavinbaisk** » Fri Dec 07, 2007 11:23 pm

I guess you receive no other errors, so what about ZoneAlarm? I use it and have to accept the program, even if in the settings it's fully allowed. Check to see if ZoneAlarm reports anything when you try to start up the game, or try Game Mode and see if it helps.

ianmac1 · Post by **ianmac1** » Sat Dec 08, 2007 12:13 am

compleetly turnd off the firewall for two minutes and it still did not work

Post by **Fooli** » Sat Dec 08, 2007 11:02 am

Well it's not that firewall, then. Next step would be to check the next link in the chain - your router or whatever.

Also, could you tell me what galaxy username you're trying to join with? Just in case it is something at this end..

f