I'm new, but there's a problem

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WeedDigger
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I'm new, but there's a problem

Post by WeedDigger »

Alright, first off, this game looks really good, but I can't get on. When I installed the game and ran it, I put in the information needed and tried to connect, but it said the connection failed. So I thought "well that's odd, maybe it's just adjusting or something" so I close out and run the program again, and it says I have to login, but instead of my chosen name, I see the the name: itachi30345 . I thought it was an error so I tried changing it to mine and tried logging in, but then it said I already had an account, but I've never played it before. so then it goes back to the login window, but this time the strange username is sorta "stuck," it's gray and wont let me change it. To be honest, I'm just very confused because I don't know who itachi is, or why it appeared on my computer. I just want to be able to try this game, so I decided I'd post here to see if anyone else had this problem. maybe there's a way to fix it, I hope. Sorry if i went a bit long in the post, it's just that I'm worried about not being able to play.
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Fooli
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Post by Fooli »

"Going a bit long in the post" is ok, as long as you remember to use the occasional line break :]

Um, this is weird. Are you connecting from a shared network (at school or something)? Have you just bought a PC from someone who happened to play the game too?

A simple solution would be to wipe the itachi account, but since that player has played in the last week that would clearly be a wrong thing to do. I'll ask mit to look into this: if it's not something obvious, like the above, there might be Something Wrong With The Galaxy.

Hang in there.. will try to find a solution for you.

f
Klax
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Post by Klax »

Ok.. i am havin the exact same problem only different name ... Someone Help Please!!
WeedDigger
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Post by WeedDigger »

I'm only on my home network, but I know my family has never heard of this game, so It wouldn't be on their computers.
As for my computer, I've had it for 4 years, shipped new from Sony, so I know that no one but myself or my immidiate family could have access.
It doesn't make sense because I know I haven't ever installed this game till, well just a few moments before I made this topic. I really appreciate the help, though.

Actually, this reminds me of something that happened on Gaia Online. It's a forum where you chat on forums using customizable avatars. But one day, I had someone elses avatar, though my account was the same. and it kept switching to different avatars. Thing is, the whole website and everyone on it was having the same problem. It was finally resolved, but I think it was server messing things up. Maybe this game's server has my IP confused with someone elses?
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Fooli
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Post by Fooli »

Yes, it seems so. All accounts are stored on the galaxy server, and it's obviously a bit confused about something. It's happened to a few other people too. It all started when... ah, you probably don't care why, but I can't fix it immediately I'm afraid. I'll need Mit to take a look. Shouldn't take long - if he isn't available tonight, I'm seeing him tomorrow and hope to sort it then.

f
WeedDigger
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Post by WeedDigger »

Thanks for the help then. I can be patient 8)
darkestdawn
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Post by darkestdawn »

Same thing hapened to me,,, downloaded friday evening apr 21,,, it set my username to nikeownyou,, why does nike own me, the computer is a fairly fresh load and not shared so noone has ever played this game on this computer before

The game looked so nice... Next time i swing by website and see a new client available for download may try to play again....
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Fooli
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Post by Fooli »

Spoke to mit tonight. He's confirmed that it's a bug with the galaxy server - one that's easy enough to fix, but will need to wait til he gets home and has a bit of time to fix it.

Will keep you posted...
f
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Archlord
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cant log in either :(

Post by Archlord »

yea i'm having the same problems. This computer is new and stuff and none of my family have ever played this game. Hope you guys can fix it :D.

P.S
My god this looks like the coolest game ever! Nice work.
Klax
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Post by Klax »

Good Deal... I am excited to get started on some worlds and check things out.. Waitin suxxors, but its better than not at all.. thx
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Archlord
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Post by Archlord »

can wait to play this game! Yea!
Nikomaru
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Just adding a little different info...

Post by Nikomaru »

So, the game is pretty good. I really like the ability to adjust some graphics in game. I just got the latest version ( as of April 07) and it ran great.

Until I went from full-screen to windowed.

It crashed. Probably something to do with the DX graphics in a window. Don't know. But when I restarted, it gave me the same crap these other people have had problems with.
A username that wasn't created on my computer (I had just installed it a few hours ago and I live alone) was shown and my password and username wouldn't work. It also gave the same message as the others above received: account already registered on this computer + password incorrect.

It's an irritating error, and I hope it can get worked out. Hey, no hurry, right?
CaptainCrunch
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Post by CaptainCrunch »

For the record, I am having this same problem. The name entered automatically, which I can't change, is "Anolion." Otherwise it played out exactly the same way.

Reinstalling the game did not prove fruitful.. I await the bug fix because this game seems very interesting. :P

Take your time to do what needs to be done, I know what a pain in the... bum programming can be, especially with bug fixes. Though, you said it was simple enough, so I'm not worried at all.
redrgb
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Post by redrgb »

I am having the same problem some other name shows and when a enter mine it say unknown map packet received
I’m not sure if its relevant but I’m also on a home network no one else in my family has played it. But I am with AOL which I know shares out IP addresses
Cybercat
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Post by Cybercat »

I have also just installed the game and got the same problem as everyone above. I get this name (if its any help): Qrczak.

I think this game is really good, but its a shame about this bug. Im looking forward to seeing the next update.
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paintballkev812
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Post by paintballkev812 »

I get the same problem ( name that comes up: heretic). any clue when mit will get around to fix it?

or if someone could upload the 50.4 full install that should work fine

I assure you this game IS worth the wait :)
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Fooli
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Post by Fooli »

It's nothing to do with the install: it's the galaxy server. I'm waiting for mit to respond...
f
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paintballkev812
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Post by paintballkev812 »

ooh
Klax
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Post by Klax »

I know MIT must be a busy guy.. but i really wanna play this game.. fix it faster please..
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Archlord
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Post by Archlord »

thats kinda harsh dude. Saying fix it faster isnt going to help theres alot other things staff is doing at the same time.
Last edited by Archlord on Thu Apr 26, 2007 10:19 pm, edited 1 time in total.
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