Need 2 accounts frozen.

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Kona123
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Need 2 accounts frozen.

Post by Kona123 »

Dear mod, "llamalad" (my reallife friend) wants hisaccount frozen too. If a mod could please freeze his Zion and space account that would be great. He is also leaving for the same reason as me ,we are not sharing why though. He would post himself, but he forgot his e-mail address pass (amking it impossible to activate his account).

And I also need my account frozen. On Zion and in sace. I am leaving as well, but will come back someda so id like it very much if my account was frozen so I can log in to my account then.

Thank you so very much!
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Fooli
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Post by Fooli »

- I've enabled his forum account
- there's no health decay on zion
- you can't have your galaxy character frozen. If you and your friend don't plan to log in in the next 30 days, your accounts could be recycled (ie, wiped by the server). Nothing we can do about that I'm afraid.

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lucifer1101
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Post by lucifer1101 »

well that sure sucks but why would anybody not be able to make it to the game in almost a month unless they were quite lazy. even just go on for a minute every few days or something. i may not know what you are dong but you must try to keep your account you won lots of money dont waste it by getting wiped.
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Kona123
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Post by Kona123 »

:( Great...well I geuss I will get wiped sence I unistalled it for the time being, I uninstalled it for computer issues, I couldnt continue to play it, but I was planning on fixing my computer as soon as possible..but I can download it again... Are you sure you cant possibly do something about it..? :(
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Fooli
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Post by Fooli »

You don't lose your galaxy character just by uninstalling the game. To explain:

Your galaxy character is stored on the galaxy server. The server recycles accounts if they are inactive for 30 days or more. It does that so we don't have to keep managing thousands of dead player accounts. Basically what happens is this: whenever a new player signs up for the game, the galaxy server looks to see if it can create a brand new ID for that player. If so, great. If not (because it's reached whatever limit it has on storage) it looks for the oldest inactive player account, wipes that account, and assigns that ID to the new player.

The inactivity limit is, as I've explained, 30 days. What this means is, that after 30 days of not logging into the galaxy, you run the risk of having your account recycled. It might happen immediately, or it might take months - it all depends how many new players we have joining the game.

At present there is no way to freeze a galaxy account to prevent that from happening.

Of course, the galaxy doesn't affect what happens on worlds... so yeh, if you can get frozen on each world you play on then you could come back later and carry on from where you left off (in theory, assuming the world hasn't been restarted or something).

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VDZ
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Post by VDZ »

Fooli wrote:- there's no health decay on zion
There's an inactivity timer, so he will lose everything in a week if you don't freeze him.
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Fooli
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Post by Fooli »

Ahh... yes, of course. Unfortunately, um.. I have no idea how to suspend an account...

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zaroba
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Post by zaroba »

*freezehealth name
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Fooli
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Post by Fooli »

Ah, ok thanks. I assumed there would be a different command to prevent the inactivity timeout.

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